MAINTENANCE

Level 1

Our Level 1 Maintenance Survey (Internal & External) provides a quick yet effective overview of your hotel’s condition, focusing on the most essential areas that impact guest experience and daily operations. This entry-level survey identifies visible issues, minor defects, and early signs of wear across key spaces such as guest rooms, corridors, bathrooms, lobbies, and public areas. Designed to highlight immediate maintenance needs, it offers a clear snapshot of your property’s current state without the depth of a full investigation. With straightforward reporting and practical recommendations, a Level 1 Survey helps hotels stay on top of small repairs before they grow into larger, more costly problems.

Level 2

Our Level 2 Maintenance Survey (Internal & External) offers a more detailed and comprehensive assessment of your hotel’s condition, going beyond surface-level checks to identify underlying issues and medium-term maintenance requirements. This survey includes thorough inspections of guest rooms, bathrooms, public spaces, back-of-house areas, kitchens, and wet zones, with attention to fixtures, fittings, flooring, tiling, joinery, and safety compliance. We document visible defects, recurring problems, and potential risks that may affect future operations or guest satisfaction. The Level 2 Survey provides a clear, prioritised report with practical recommendations, helping hotels plan maintenance budgets, schedule repairs proactively, and maintain consistently high standards across the property.

Level 3

Our Level 3 Maintenance Survey delivers the most in-depth and comprehensive assessment of your hotel’s condition (Internal & External), designed for properties requiring detailed investigative reporting, refurbishment planning, or long-term asset management. This advanced survey covers every area of the hotel—including guest rooms, bathrooms, public spaces, kitchens, mechanical rooms, leisure facilities, and back-of-house areas—using intrusive inspection methods where necessary to uncover hidden issues. We evaluate moisture levels, and the condition of all finishes and fixtures. The Level 3 Survey provides an extensive, prioritised report with cost projections, refurbishment recommendations, and lifecycle planning. It gives hotel owners and managers a complete understanding of their building’s condition, enabling informed decisions, budget forecasting, and strategic long-term maintenance planning.